Terms & Conditions

Introduction

Thank you for visiting the Regional Utilities (the “Company”) Website.

By using our website, you represent that you agree with these Terms and Conditions and our separate Privacy Policy.

Payments

Payments made to your account(s) will usually be posted within 24 hours after your online payment has cleared your credit card issuer. Overpayments will be credited to your account(s).

You are responsible for timely payments on your account as indicated on your bill. If your payment is not processed by the due date on your bill, you will be treated in accordance with Regional Utilities late payment policies as stated on your Application of Service.

Acknowledgement

You acknowledge that these Terms and Conditions are supported by reasonable and valuable consideration, the receipt of which is hereby acknowledged. Without limiting the foregoing, you acknowledge that such consideration includes, without limitation, your use of the Company’s website, receipt of data, access to materials and information made available through the use the Company’s website, the possibility of our review, use or display of your Submissions (as defined below in the section labeled “Submissions ”), and the possibility of publicity and promotion from our review, use or display of your Submissions.

Site Security

As part of website security, you must agree to provide and maintain on record, current and accurate personal information as requested during the account registration process. If you provide any information which is inaccurate or outdated, or if we have reasonable grounds to question the truthfulness the information provided, we reserve the right to suspend or terminate your account and refuse all current or future use of the website. You also agree to promptly notify us of any unauthorized use of your username, password, or other account information, or any other breach of security that you become aware of involving or related to the Company’s website.

YOU ACKNOWLEDGE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION, AND THAT WE EXPRESSLY DISCLAIM ALL LIABILITY FOR SUCH LOSSES OR DAMAGES.

Restrictions of Use

All information, content and materials contained on the Company’s website are the property of Regional Utilities or its licensors and is protected under U.S. and international copyright law. None of the information, content or material from the Company’s website or any internet site owned, operated, licensed, or controlled by the Company may be copied, reproduced, republished, posted, transmitted or distributed in any way without our express written permission. The use of any information, content or materials on the Company’s website on any other web site or computer environment without our express written permission (which may be withheld for any reason) is strictly prohibited.

Use of the Company’s website for commercial purposes in any way is prohibited.

Website Rules

The following is a list of rules you MUST follow to use the Company website. By using the Company website, you represent the following:

• You will not submit or transmit any information or material that: (a) is defamatory, abusive, harassing, insulting, threatening, or that could be deemed to be an invasion of another’s right to privacy; (b) is offensive; (c) is violent, vulgar, obscene, pornographic or otherwise sexually explicit; (d) is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them; (e) infringes or violates any right of a third party or any domestic or international law, rule or regulation including, but not limited to: (i) copyright, patent, trademark, trade secret or other proprietary or contractual rights; (ii) right of privacy (specifically, you must not distribute another person's personal information of any kind without their express permission) or publicity; or (iii) any confidentiality obligation; or (f) does not comply with all terms and conditions applicable to the Submissions License.
• You own or have the necessary rights, licenses, consents and permissions, without the need for any permission from or payment to any other person or entity, to use, and to authorize us to use, distribute or otherwise exploit in all manners permitted by these Terms and Conditions, all copyrights, trademarks, patents, trade secrets, privacy and publicity rights (including, without limitation, names, likenesses and voices) and/or other proprietary rights contained in any user content that you submit, post, upload, distribute or otherwise make available or transmit.
• You will not submit or transmit any software or other computer files that contain a virus or other harmful component or otherwise impair or damage the Company website or any connected network or otherwise interfere with any person or entity's use or enjoyment of the Company website.
• You will not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity including, without limitation, using another person's username, password or other account information, or another person's name, likeness, voice, image or photograph.
• You will not access another person’s account or use another person’s username and password or other account information without that person’s express written consent. In addition, if the person’s whose account you are authorized to access is a customer of you or your company, your consent and ability to access that person’s account or information or to use their username and password will terminate as soon as that person is no longer a customer of you or your company.
• The Company has the right to request proof of written consent for access to another person’s account, information, username or and/or password at any time, and the Company has the right to suspend and/or terminate your access to the Company website until the Company, in its sole discretion, is satisfied this condition is met.
• You may not use this website or any of the content obtained from this website, including account information or data, for the purpose of competing with the Company or any of its affiliates or subsidiaries.
• You will not delete any legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, or modify any logos that you do not own or have express permission to modify.
• You may not use any software, bots, spiders, web-crawlers or any other similar data mining software, tools or applications to monitor, copy, or otherwise mine any information contained on the Company website without prior express permission of the Company.
• You will not submit or transmit any information or communication that is in violation of these Terms and Conditions.
• You will not engage in (or attempt to engage in) any type of criminal activity within the Company website.

The Company reserves the right, in its sole discretion, to terminate and block access to the Company website for any violation of the Terms and Conditions.

We cannot and do not assure that other users are or will follow the Company website rules or any other provisions of these Terms and Conditions, and, as between you and the Company, you hereby assume all risk of harm or injury resulting from any other person’s lack of compliance which causes you harm.

To the extent that any feature on the Company website requires you to submit your e-mail address to send an e-mail or message, you must, and you hereby agree to, furnish your actual e-mail address, as applicable.

Any business use, “re-mailing,” or other high-volume application is strictly prohibited. You are not permitted to send e-mails or messages using an automated program. E-mails and mobile messages may not contain inappropriate language or images or copyrighted material (without the consent of the copyright holder) or encourage illegal activity. We reserve the right not to deliver e-mails messages that violate these guidelines.

Please note by providing us with your telephone number, you consent to receiving autodialed and prerecorded calls for matters specifically related to your account.

WE RESERVE THE RIGHT TO MODIFY OR CHANGE THE COMPANY WEBSITE INCLUDING WITHOUT LIMITATION ANY OF THE CONTENT, INFORMATION OR MATERIALS APPEARING ON OR AVAILABLE THROUGH THE COMPANY WEBSITE FOR ANY REASON WHATSOEVER AND WITHOUT PRIOR NOTICE TO YOU.

Submissions to Regional Utilities’ Website

While we value feedback from our customers, it is the policy of Regional Utilities not to accept or consider any unsolicited ideas, proposals, or materials. This includes, but is not limited to, concepts, suggestions, pitches, photographs, drawings, videos, audiovisual works, or other creative content (“Unsolicited Materials”).

This policy is intended to prevent potential misunderstandings or disputes when projects developed by Regional Utilities may appear similar to ideas submitted by others. Accordingly, we respectfully request that you do not send us any Unsolicited Materials.

If you choose to submit Unsolicited Materials despite this policy, you acknowledge and agree that:

• All rights, title, and interest in and to the Unsolicited Materials, including any associated intellectual property rights, are deemed assigned to Regional Utilities.
• You appoint Regional Utilities as your agent with full authority to execute any documents or take actions necessary to confirm the transfer of rights described above.

You further agree that:

• Your submission is not made in confidence or trust.
• No confidential, fiduciary, or other special relationship is created between you and Regional Utilities by your submission.
• To the extent any “moral rights” or similar rights exist in the Unsolicited Materials, you waive and agree not to enforce those rights against Regional Utilities or its affiliates, licensees, or representatives.

Third Party Sites

While using the Company’s website, you may encounter links that direct you to external websites not operated or controlled by Regional Utilities. For example, clicking on advertisements or pop-ups may take you to third-party sites. Please be aware that these external sites are not affiliated with Regional Utilities, and we do not endorse or assume responsibility for their content, policies, or practices.

We make no representations or warranties regarding the accuracy, relevance, legality, decency, or copyright compliance of content found on any third-party websites, including those listed in our directories or linked from our search results. Your use of such websites is at your own risk.

Disclaimer and Limitation of Liability

THE REGIONAL UTILITIES WEBSITE AND ALL INFORMATION, CONTENT, AND MATERIALS MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. REGIONAL UTILITIES MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE PERFORMANCE, ACCURACY, RELIABILITY, OR AVAILABILITY OF THE WEBSITE OR ITS CONTENT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE WEBSITE OR ITS FEATURES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE, AND REGIONAL UTILITIES SHALL NOT BE LIABLE FOR ANY ERRORS, MALFUNCTIONS, DATA LOSS, OR OTHER ISSUES ARISING FROM YOUR USE OF THE SITE.

TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL REGIONAL UTILITIES, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, PERSONAL INJURY, PROPERTY DAMAGE, OR DATA LOSS, ARISING OUT OF OR IN CONNECTION WITH: 1) YOUR USE OF OR INABILITY TO USE THE WEBSITE; 2) ANY CONTENT, MATERIALS, OR FUNCTIONS MADE AVAILABLE THROUGH THE WEBSITE; 3)THE CONDUCT OR ACTIONS OF ANY USER OR THIRD PARTY, WHETHER ONLINE OR OFFLINE. IN NO EVENT SHALL REGIONAL UTILITIES’ TOTAL LIABILITY TO YOU FOR ANY CLAIMS, DAMAGES, OR LOSSES EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID, IF ANY, TO ACCESS OR USE THE WEBSITE.

REGIONAL UTILITIES SHALL NOT BE LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND ITS REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, NATURAL DISASTERS, WAR, TERRORISM, LABOR DISPUTES, EQUIPMENT FAILURES, POWER OUTAGES, OR GOVERNMENTAL ACTIONS.

YOU ACKNOWLEDGE AND AGREE THAT: 1) REGIONAL UTILITIES IS NOT RESPONSIBLE FOR ANY INCOMPATIBILITY BETWEEN ITS WEBSITE AND YOUR SYSTEMS, SOFTWARE, OR HARDWARE; 2) WE ARE NOT LIABLE FOR ANY DELAYS, FAILURES, OR INACCURACIES IN TRANSMISSIONS OR TRANSACTIONS CONDUCTED THROUGH THE WEBSITE; 3) WE ARE NOT RESPONSIBLE FOR TECHNICAL FAILURES, LOST OR UNAVAILABLE NETWORK CONNECTIONS, OR INCOMPLETE OR DELAYED TRANSMISSIONS.

THESE LIMITATIONS AND DISCLAIMERS APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SHALL SURVIVE THE TERMINATION OF YOUR USE OF THE WEBSITE OR THESE TERMS AND CONDITIONS.

SOME JURISDICTIONS MAY NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY. IN SUCH CASES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

Indemnification

You are solely responsible for maintaining the confidentiality and security of your username, password, and any account associated with your use of the Regional Utilities website. This includes responsibility for all activities that occur under your account, whether authorized by you or not. By using the website, you agree to indemnify, defend, and hold harmless Regional Utilities, along with its affiliates, licensors, licensees, service providers, suppliers, and each of their respective officers, directors, employees, agents, and representatives, from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or related to your use of the website, your breach of these Terms and Conditions, or any activity conducted under your account.

You further agree to cooperate fully with Regional Utilities in the defense of any such claim. Regional Utilities reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. This provision shall survive the termination of your use of the website or these Terms and Conditions.

Governing Law, Jurisdiction, and Venue

You acknowledge and agree that these Terms and Conditions, along with any transactions or interactions conducted through the Regional Utilities website, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its choice of law provisions. By using the Regional Utilities website, you further agree that any dispute, claim, or legal proceeding arising out of or relating to your use of the website or its content shall be subject to the exclusive jurisdiction of the state and federal courts located in Walton County, Florida. You hereby submit to the personal jurisdiction of such courts and waive any objection to venue or jurisdiction, including objections based on forum non conveniens.

If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. To the extent necessary, you agree that a court may reform any unenforceable provision to reflect the original intent as closely as possible in a manner that is valid and enforceable.

This provision shall survive the termination of your use of the Regional Utilities website or the termination of these Terms and Conditions.

Termination

These Terms and Conditions remain in effect until terminated by Regional Utilities, which may occur at any time and for any reason, in our sole and absolute discretion. You may terminate these Terms and Conditions at any time by ceasing all use of the Regional Utilities website and destroying any materials obtained from the site, including all related documentation and copies, whether created under these Terms or otherwise.

If you choose to terminate these Terms, you agree to notify Regional Utilities by sending written notice via certified U.S. mail, postage prepaid, to:

Regional Utilities
Attn: Customer Service
4432 US Highway 98 East
Santa Rosa Beach, FL 32459

Regional Utilities may also terminate these Terms and Conditions immediately and without notice, including your access to the website, at its sole discretion. Upon termination, you must discontinue all use of the website and destroy any materials obtained from it.

The provisions of these Terms and Conditions, which by their nature should survive the termination of these Terms and Conditions, shall so survive such termination.